Small Animal Hospital Staff - Management

Sheila, CVT, Hospital Manager


Sheila joined the Small Animal Hospital in 1999. She became certified as a veterinary technician in 2003. Sheila has a strong passion for learning and her professional interests include working with pocket pets, surgery, and anesthesia. She left temporarily in 2016 to expand her knowledge while working at the Wisconsin Veterinary Referral Center as a surgery and anesthesia technician. She returned to Small Animal Hospital in December of 2018. She enjoys teaching and has provided continuing education to other vet techs in both formal and informal settings. What Sheila says about working here: " Aside from the obvious pleasure of working with animals, I really enjoy working with the amazing staff and wonderful clients. I love it here." Sheila's own pets include a dog and an elderly Ragdoll cat, both adopted from the Wisconsin Humane Society, as well as pet rats. She also shares her home with a husband and two children.

Jackie, Office Manager


Jackie has been with the Small Animal Hospital for over 19 years.  "It's been a pleasure to serve so many long time loyal clients.  It's remarkable to see the many advances in medicine that are improving the quality of animals' lives.  I'm proud to work with such a skilled compassionate team."

Office Hours


7:30 am

7:00 pm


7:30 am

5:30 pm


7:30 am

5:30 pm


7:30 am

7:00 pm


7:30 am

5:00 pm


9:00 am

12:00 pm




cat cat


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Read What Our Clients Say

  • "The best! Our last dog had a several very serious health conditions crop up, no matter what Dr. Banks and the staff always made time to fit us in, give us the time and attention that is unheard of from other vets, and even call to follow up or with another thought on their own time. We will absolutely continue to bring our pets to Small Animal in the future."
    - Devin Mattix
  • "My rabbit and guinea pig have both been seen by Dr. Bennetts and staff. She is very thorough, genuine and honest. The vet tech we had was also very patient and friendly. Definitely, recommend for small animal care!"
    - Kami Christel
  • "I’ve been going to the Small Animal Hospital for as long as I’ve had pets. The staff are courteous and kind - I always feel like they have my pets best interest in mind when they are mapping a treatment plan. They’re the best!"
    - Wendy Sanderson

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